With the development of new communication tools, it is necessary to pay particular attention to privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.
Who are we?
We are Tisse et File, a shop dedicated to the sale of handicrafts and art and craft materials. We are located in North America, Canada.
More information about us, as well as our full address, can be found on our company's website.
PARAGRAPH 1 — DATA COLLECTED
During the purchase process in our online store, certain personal data you provide such as your name, address and email are collected. Also, when you browse the Tisse et File store, your computer's IP address; When you buy from our store, as part of the buying and selling process, we collect the personal data you provide to us such as your name, address and email. As you browse our store, the IP address from which our site is visited is automatically registered. This data simply allows us to identify the visitor and the browser user agent's chain to help detect spam.
PARAGRAPH 2 — CONSENT
In a transaction on our site, the personal information you provide, both to the order, payment or delivery, allows you to validate that you implicitly consent to what we collect and use this data only for that purpose. This data will not be used for marketing purposes.
With your permission only, we will send you emails about our shop, our products, our news, etc.
If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask for your explicit consent directly and we will give you the option to refuse.
Can I withdraw my consent?
Yes, you can withdraw your consent at any time, just email us to: firstname.lastname@example.org
or by mail to:
Weaves and File
49 Marleau Street
Mercier, Quebec J6R 1Z5
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's data storage system and databases, and in shopify's general application. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Thes information about your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, the purchase transaction information is deleted.
All direct payment gateways meet the PCI-DSS standard, managed by the PCI Security Standards Board, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure that our store and its service providers process credit card data securely.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase transactions.
For these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.
It should not be forgotten that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, then your information could be governed by the laws of the jurisdiction in which that provider is located or that of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a U.S.-based payment gateway, the information you own was used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.
You may want to leave our website by clicking on some links on our website. We take no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 - SAFETY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not lost, misappropriated, accessed, disclosed, altered or improperly destroyed.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. While no method of Internet transmission or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
Here is a list of control files that we use. We've listed them here whether you want to allow them or not.
_session_id, unique session identifier: allows Shopify to store information about your session (referee, referral page, etc.).
_shopify_visit, no data withheld: persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data withheld: expires at midnight (depending on the location of the visitor) the following day. Calculates the number of visits to a shop per single customer.
cart, unique identifier: persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, a unique identifier, indefinite if the shop has a password, it is used to find out if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Standards Officer at email@example.com or by mailing to
Tisse et File
[Re: Privacy Standards Officer]
[49 Marleau Street, Mercier, Quebec J6R1Z5, Canada]